Requirements necessary to visit
Must practice social distancing and stay 6 feet apart from other guests.
Guests and employees, vaccinated and non-vaccinated, must wear a mask while in the casino.
REWARDS CLUB
REWARDS CLUB MEMBERSHIP RULES
- Members must be 21 or older and present proper ID when applying.
- It is the responsibility of the cardholder to report any club card problems to a Player Registration representative or Slot Technician.
- It is the member's responsibility to properly insert the card into the card reader, and to make certain your name registers. Table game players must present their card to the Pit or Floor person.
- Valid ID is required when redeeming.
- Rewards club cards are non-transferrable.
- Rewards club benefits are reserved for active members only. Accounts with no activity in the past 13 months are deleted and all points are forfeited.
- All cards are property of the casino/bingo hall and must be returned upon request.
- Misuse of cards will result in cancellation of club membership and forfeiture of all points.
- Member use of the Rewards club card indicates acceptance of club conditions and rules.
- Each casino/bingo hall reserves the right to change or alter this promotion at any time.
- Each casino/bingo hall is not responsible for lost cards, or loss of slot points due to machine malfunction.
- All adjustments are at the discretion of management.
- Rules may vary with specific promotions.
MAILER OFFER RULES AND REGULATIONS
- Rewards Play Offers: Rewards Play will automatically be added to your account. May be redeemed one time only and must be used within the time frame listed. Rewards play will be available on the 1st, 9th, 17th and 25th of every month. Offers based on qualifying tiers.
- Hotel Offers: Valid for one night stay at Ho-Chunk Hotel Black River falls in Standard room and may be redeemed one time only. Reservations recommended. Must present this offer to redeem. One offer per person. No exceptions. No cash value. Must have a Rewards Club card and a valid photo I.D. to redeem. Offers based on qualifying tiers.
- Restaurant Offers: Valid at all food venues listed on coupons only. One time offer cannot be split. All participants must be 21 years of age or older. Gratuity not included. Offers do not work in conjunction with any other offers or discounts. Must have a Rewards Club card and valid photo I.D. to redeem. Offers based on qualifying tiers.
- All offers are valid only at Ho-Chunk Gaming Black River Falls. All offers cannot be combined with any other offer or discount. Non-Transferable. Ho-Chunk Gaming Black River Falls is not responsible for lost, stolen, damaged or altered offers are void. Management reserves the right to alter, withdraw or refuse service of this offer at any time without notice. All offers have no cash value. You must have a Rewards Club Card and valid photo ID to redeem all offers.
REWARDS CLUB STRUCTURE
NEW & FRIENDLYWe redefined the Rewards Club to provide a member friendly program that is easy to understand. A Rewards Club that will allow members to advance with ease to qualify for better benefits.
EASE OF THE PROGRAM
In simplest terms every point you earn within a six month period will determine what level of the new Rewards Club benefits you will qualify for. With a point defined as: 1 Point = $10 played while using Rewards Club card.
BENEFITS & OFFERS
Benefits will remain the same for 3 months vs. changing monthly. Rewards Play will be available on the 1st, 9th, 17th & 25th of every month, no longer exclusively on Mondays.
REWARDS CLUB TIERS & BENEFIT RANGE
TIER LEVELS
| TIER LEVEL NAMES | 3 MONTH POINT PERIOD |
| Triple Diamond | 50,000+ |
| Double Diamond | 25,000 - 49,999 |
| Diamond | 10,000 - 24,999 |
| Platinum | 5,000 - 9,999 |
| Gold | 2,500 - 4,999 |
| Silver Plus | 1,250 - 2,499 |
| Silver | 500 - 1,249 |
| Bronze | 50 - 499 |
| LEAD OFF MONTH | 3 MONTH BENEFIT PERIOD | 3 MONTH EVAL PERIOD |
| January | January - March | September - November |
| April | April - June | December - February |
| July | July - September | March - May |
| October | October - December | June - August |
MERCHANDISE
Reward Club Members please CLICK HERE to view the Ho-Chunk Gaming Wisconsin program. This is a View-Only site and you must place your order at the Rewards Club Desk at the casino.
JOIN THE CLUB THAT REWARDS YOUR PLAY!
PROMOTIONS
$20,000 | December 1-18 | 12PM - 10PM
TEN HOURLY DRAWINGS DAILY | WEDNESDAY - SATURDAY | $20K IN CASH, TECH GIFTS AND REWARDS$20,000 in Tech Gifts, Cash, and Rewards Play is up for grabs! We're stuffing your stocking with all the hi-tech stuff on your gift list. Keep it for yourself or make someone's Christmas moring uber techy! Get one Free entry each promotional day. Earn MORE entries when you play slots or tables using your Rewards Card. Register daily, Wednesday through Saturday, between 8am and 9pm before the final daily drawing, then get ready to win! Must be present to win.
REDEEM $25 REWARDS PLAY FOR MILITARY SERVICE MEMBERS
NOVEMBER 11 | 8AM - 11:59PMOn Veterans Day, we say 'thank you' to those who have served this great nation. At Ho-Chunk Gaming Black River Falls, we'd like to offer all military service men and women, past or present. a small token of appreciation - $25 in free Rewards Play to enjoy our casino floor. Just provide proof of service from 8am - 11:59pm to claim yours. To our Veterans, let us say Thank You and Happy Veterans Day. See the Rewards Club Booth for details.
WIN UP TO $100 REWARDS PLAY
NOVEMBER 25 | 10AM - 10PMCome in this Thanksgiving Day for your chance to win up to $100 Rewards Play! Hot Seat Winners, chosen once per hour between 10am - 10pm will have the chance to play Luck of the Pluck and win up to $100 in Rewards Play
EARN $10 REWARDS PLAY
MONDAYS | 8AM - 11:59PMSeniors 50+ receive $10 Rewards Play after earning 10 points while playing slots.
DOUBLE YOUR POINTS
WEDNESDAYS | 12AM - 11:59PMJust be playing your favorite slots, from 12am - 11:59pm, and you will automatically earn Double your points.
WIN UP TO $25 REWARDS PLAY
NOVEMBER 1 - 30 | PROMOTIONAnyone who is celebrating a birthday this November is invited to play our Birthday Kiosk Game one time, throughout November., for a chance to win up to $25 Rewards Play.
SCORE UP TO $550 IN CASH AND REWARDS PLAY
REGULAR SEASON PACKER GAMESBe one of the first 100 players to earn 25 points each week to get on the board and win during all regular season Packer games. Names will continue to be added to the board until all squares are full or until 15 minutes prior to kickoff. A total of $550 in cash and Rewards Play is up for grabs during each game. Those present at the end of each quarter will win either $100 RP (Q1, Q2, Q3) or $250 Cash (Q4). Winners not present at the end of each quarter will receive a smaller prize of $50 RP no matter what quarter they win. Need not be present to win, but you'll want to be in order to get in on bigger prizes.
RECEIVE EXCLUSIVE TEXT OFFERS
TEXT "hochunkbrf" TO 8773630029By texting "hochunkbrf" to 8773630029 you will be entered into our Text Rewards program, where you will automatically receive an introductory offer of $10 Rewards Play. Then watch your mobile phone each month for even more valuable news, offers and promotions.
Must be 21 years or older to participate. 6 Msgs/Month. Reply STOP to cancel, HELP for help. Msg&data rates may apply. Ho-Chunk Gaming Reserves the right to cancel or alter offers at any time. Terms of Service and Privacy Policy.
RECEIVE EXCLUSIVE OFFERS AND NEWS
SIGN UP FOR OUR E-NEWSLETTERSign up for our E-Newsletter today to start receiving monthly Rewards Play offers, news on upcoming events, facility updates and promotions as well as exclusive offers!
Click HERE to Sign up!
Must be 21 years or older to play or attend shows. Ho-Chunk Gaming reserves the right to cancel or alter promotions at any time.
$20,000 GIVEAWAY
GET YOUR $25 RP
WIN UP TO $100 RP
GAMING
SLOTS
OVER 700 OF YOUR FAVORITE SLOT MACHINES
Our 38,000 square foot gaming floor is home to a perfect assortment of over 700 slots,
including your classic favorites and exciting new releases. And because many of our slot
machines feature a multi-denomination option, ranging from one penny to $5.00, you can
pull up a seat at your favorite games and bet any amount you wish.
TABLE GAMES
BLACKJACKVoted "Most Friendly Dealers" since 2001 by Midwest Gaming and Travel Magazine, old pros and beginners alike feel at home while at our tables. Choose your game, pull up a seat and experience for yourself how our decade-long, award-winning dealers will turn your every visit into a great time.
TABLE GAMES HOURS OF OPERATION
WEDNESDAY - THURSDAY 2PM - 9PM
FRIDAY - SATURDAY 2PM - 11PM
BLACKJACK
1. All Blackjack tables are 6-deck shoe games.
2. Players are allowed to split two times, creating three hands.
3. Split Aces receive one additional card.
4. You may Double Down on any two cards except Blackjack.
5. In order to play two spots, double the minimum must be wagered on both spots.
6. Based on the number of players, table game supervisors may decide to extend the
hours of operation by one hour.
If you have any questions please ask your dealer.
BINGO
Enjoy hours of fun and the chance to pocket some big time cash at Ho-Chunk Gaming Black
River Falls Bingo. WIth multiple entry packet choices, electronic bingo, extra games,
progressives and promotions, you can mix and match your fun to suit your gaming
style.
BINGO HOURS OF OPERATION
Mondays - Wednesdays - Closed
Thursday - Saturday • Doors open at 4pm • Warm-ups 6pm • Early Bird 6:30pm • Regular
Session 7pm
Sunday • Doors open at 10am • Warm-ups Noon • Early Bird 12:30pm • Regular Session 1pm
BINGO SCHEDULE
SUNDAYS - SENIOR CITIZEN MATINEE - SENIORS RECEIVE $5 OFF ENTRY PACK
SUNDAY, OCTOBER 10TH - CLOSED
MONDAYS - CLOSED
TUESDAYS - CLOSED
WEDNESDAYS - CLOSED
THURSDAYS - REGULAR SESSION - BRONZE PAYS $300
FRIDAYS - HALF PRICE SESSION - NO COMPS/NO COUPONS
SATURDAYS - HALF PRICE SESSION - NO COMPS/NO COUPONS
SLOTS • TABLE GAMES • BINGO
HOTEL
Just steps from our action packed gaming floor you will find the relaxation that you crave at Ho-Chunk Gaming Black River Falls Hotel.
|
CASINO PACKAGE ADD-ON
ONGOING PROMOTION Add our $25 Casino Package to a regularly priced room and receive $50 Rewards Play TRAIL RIDERS PACKAGE 20% OFF ROOM | $20 REWARDS PLAY Any ATV or Snowmobile trail riders looking to stay at our hotel can take advantage of our new hotel package including 20% off of their room and $20 Rewards Play. In order to receive this special package, guests must present a valid trail pass or ATV / Snowmobile registration upon hotel check in. STAY AND PLAY PACKAGE STAY AT OUR HOTEL TO RECEIVE $10 REWARDS PLAY |
|
In Room: Flat screen TV, desk, microwave, refrigerator, safe, and free
Wi-Fi (restrictions and other fees may apply).
Available Upon Request: Alarm clock, extra blankets, extra pillows, coffee maker, hair dryer, hangers, phone book, iron, ironing board, information binder. On-Site: Fitness center, pool and hot tub remain closed at this time for your safety. |
|
HOLDING A ROOM
Credit card holds a room until 10:00pm. USE OF OFFERS Offers may not be copied, traded, reproduced, purchased or sold. No cash value. Must have a Rewards Club card and a valid photo I.D. to redeem. Taxes not included. 24-Hour Cancellation Policy Any reservation cancelled after 4:00pm CST the day before the guest's arrival will be charged the first night's stay plus any applicable taxes and fees. Any no-call no-show reservation will be charged their entire stay plus any applicable taxes and fees. Quiet Hours Quiet hours will be from 11:00pm - 6:00am Sunday through Thursday and 12:00am - 6:00am Friday and Saturday. Check-in Age The new minimum check-in age will be 21+ years old or older on the day of check-in, no exceptions. We apologize for any inconveniences and thank you for your continued patronage. PETS POLICY Ho-Chunk Gaming Black River Falls does not allow Pets, ADA defined service animals are welcome in the hotel (must be registered with front desk prior to check-in). |
Hotel Safety Plan and Response to COVID-19Ho-Chunk Gaming Black River Falls Hotel is taking the Coronavirus very seriously and we are committed to being proactive. The health, welfare and safety of our guests and team members is our top priority. We are constantly monitoring COVID -19 and have implemented the following safety precautions to ensure you have a safe and comfortable visit:
Guest Rooms and Housekeeping:Unnecessary items have been removed from guest rooms, such as: decorative pillows, bed scarves, paper notepads, pens, hair dryers, and irons. Enhanced and thorough cleaning protocols have been implemented and guest rooms are not entered for 24 hours after check-out. To minimize contact, stayover housekeeping service has been eliminated. Linens and all touch points will be cleaned, with EPA approved chemicals, and implementation of procedures that allow us to step up our game in response to COVID-19. Please review the statements below and if any of these answers are yes, please DO NOT CONTINUE with your stay:
|
For more information please contact the Ho-Chunk Gaming Black River Falls Hotel toll-free at (800)657-4621 ext. 66000.
ROOMS & SUITES
For more information call toll-free at (800)657-4621 ext. 66000.
NEW STANDARD ROOM
$139 SUNDAY - THURSDAY | $169 FRIDAY & SATURDAY
Available with two Queen Beds or a King Bed. Room includes Flat Screen TV,
Keurig Coffee/Tea Maker, Refrigerator, In-Room Safe, Iron w/ Ironing Board,
Blowdryer, Microwave, Alarm Clock, Wake-Up Calls, High-Speed Internet,
Air-Conditioning. Requestable items include Adjoining Rooms, Rollaway Bed and
Crib.
BOOK ROOM
BAY SUITE 1.5
$179 SUNDAY - THURSDAY | $189 FRIDAY & SATURDAY
The Bay Suite 1.5 includes Conference Space, Kitchenette, Waterfall Shower, (2)
Flat Screen TV, Keurig Coffee/Tea Maker, Refrigerator, In-Room Safe, Iron w/
Ironing Board, Steamer, Blowdryer, Microwave, Alarm Clock, Wake-Up Calls,
High-Speed Internet and Air-Conditioning. Requestable items including Rollaway
Bed and Crib.
BOOK ROOM
BAY SUITE 2
$209 SUNDAY - THURSDAY | $239 FRIDAY & SATURDAY
The Bay Suite 2 includes Bigger Conference Space, Kitchenette, Waterfall Shower,
Luxury Bath, (2) Flat Screen TV, Keurig Coffee/Tea Maker, Refrigerator, In-Room
Safe, Iron w/ Ironing Board, Steamer, Blowdryer, Microwave, Alarm Clock, Wake-Up
Calls, High-Speed Internet and Air-Conditioning. Requestable items including
Rollaway Bed and Crib.
BOOK ROOM
Meetings, weddings & other gatherings are handled by a staff of professionals committed to the success of your event.
BINGO HALL
Our beautiful Bingo Hall presents an impressive venue for any event. With numerous rooms and excellent on-site amenities; guests can enjoy work, rest and play all under one roof! Our Bingo Hall seats up to 600 people and smaller conference rooms are available for breakout sessions upon request. We will be happy to arrange for any other requirements you may have.Our Comprehensive event services include:
Variety of spaces available to accommodate large crowds, small groups, and board meetings.
SERVICES & POLICIES
|
Our team offers you personal service, taking you from
planning to departure, handling all the details with a smile; we will help
coordinate your event in our Bingo Hall or conference rooms. Here are some of
the services that we can provide for you: • Bell Service - We offer bell service for unloading, transporting, and storing your personal items. • Audio/Visual - We offer state-of-the-art audio and visual needs which include built in screens and projectors as well as a full sound system. • Coat Check - We offer complimentary coat check services. • Dining - Our facility offers over 2 dining facilities that are sure to please. • Hotel Room Block - Need more than just a meeting space? Contact us to book your hotel stay. • Internet - We offer free Wi-Fi services in most areas of our hotel and convention center. • Off-site Activities - Looking to spruce up your event? Contact us to find out about area events and services that can make your event fun packed. • Packages - Want to find out about packages or how to get more information? Contact us to find out how we can help. • Security - On-site security and EMT services are available 24 hours a day. • Signage/Literature - Need help promoting your event or preparing literature? We can assist with that; from copies to badges, to displays or media, we have you covered. Some fees and restrictions may apply. • Shuttle Services - We offer shuttle services to and from local venues. All numbers are approximate and represent the most comfortable seating arrangements possible. |
The list of policies and procedures is not designed to
be a full account of all of the facility's policies and procedures. For more
information on policies or procedures please contact your Group Sales
Representative.BINGO HALL• Alcohol Guidelines - Under no circumstances will anyone under the age of 21 years be served alcohol on the premises. All alcoholic beverages served at your event must be purchased from the Food and Beverage Department.• Audio/Visual - Groups are allowed to bring in their own audio visual equipment; if the group requests assistance with the setup or tuning of their personal equipment, a fee of $25.00 per hour will be assessed. A minimum charge of one hour will be applied. All audio and visual equipment supplied by the Ho-Chunk Gaming Black River Falls facility will be charged at the published rates. • Catering - A final guest count must be received fourteen (14) calendar days prior to your event. You will be charged for the number of guaranteed guests or the number of guests actually served which ever number is greater. If we do not receive your guaranteed guest count by the deadline, your original estimated guest count will become your guaranteed guest count. We will be prepared to serve 5% over the guaranteed count. A 20% service charge and 5.5% tax apply to all food and beverage selections. • Cancellation - If you cancel the event or proposal, or if the facility cancels the event or proposal, because you have violated the agreement, the hotel will be entitled to any liquidated damages. A 25% cancellation fee for meeting room charges and audio/visual equipment as well as a 50% cancellation fee for catering will be charged if you cancel within two weeks, fourteen (14) calendar days, of your convention. A 50% cancellation fee for meeting room charges and audio/visual equipment as well as a 100% cancellation fee for catering will be charged if you cancel within a week, seven (7) calendar days, of your convention. • Changes - There will be a service charge of $100.00 for last minute changes for either catering or meeting room set up. Stated deadlines will be strictly adhered to. • Damages - The group will be responsible for all damages to the Nation's property. Including without limitation, all hotel rooms, convention spaces, equipment, and to persons, including third persons, including third parties, that occur as a result of the group, its guests, invitees, or agents, arising out of or connected with the event. • Decorations/Displays - All decorations and displays must be approved by the Group Sales Representative/Manager fourteen (14) days prior to your event. All decorations which have not met approval will be removed at the group's expense. • Entertainment Guidelines - All entertainment must conclude in the Bingo Hall at midnight. Equipment must be set up and ready 2 hours prior to the start of the scheduled event and must be removed 2 hours after the conclusions of the event entertainment. • Event Schedule - All times must be strictly adhered to. Events that go past their stated time will be assessed a fee of $100.00 per hour. • Food/Beverages - All food and beverages, including alcoholic beverages, consumed at the event, must be purchased through the Ho-Chunk Gaming Wisconsin Dells facility. The only exception would be special "theme" goods such as wedding cakes. Approval to bring any such items onto the premises at the discretion of the Nation. In the event the food is allowed to leave the premises, a charge may be applied. • Labor Charge - A labor charge of $50.00 will be appliedd to all events with 25 or fewer guaranteed guests. • Meeting Room - The facility reserves the right to move your function to a different room if necessary. The Group Sales Representative will notify the meeting planner of any room changes. • Payments - Unless credit has been established in advance; payment of the entire estimated balance due must be made in cash, by certified/bank check or credit card at least three (3) days prior to the event. If the full payment has not been received, the hotel may terminate the contract and retain all or part of your deposit. If Ho-Chunk Gaming Black River Falls incurs expenses in the collecting of any amounts due, you must pay those expenses. • Pets - Service pets only are allowed. Any use of pets for any other means will require the approval of the Group Sales Manager, the Executive Hotel Manager, and the Executive Casion Manager. • Propsals - Prices stated in proposals are subject to change to meet unforeseen cost increases for commodities, labor and taxes. In the event of cost increases, the facility may make reasonable substitutions. • Taxes - Taxes will be applied to all hotel, catering, audio visual, and beverages (including alcohol) at a rate of 5.5%. Groups who are tax exempt must provide a tax exempt certificate at the time of signing the proposal. • Vehicles - Vehicles are permitted on premises. For additional information about any applicable needs, requests, and fees please contact your Group Sales Representative. • Weapons/Fire Arms - Groups that are requesting to have on property, any weapons or fire arms, must contact the Group Sales Representative for more details. HOTEL• Check-In - Check in time is 4pm. Any check in time prior to 4pm may be subject to additional charges.• Check-Out - Check out time is 11am. There may be additional charges for guests to stay past the posted check out time. • Payment Types - Payments are accepted as cash or credit card. • Cancellation Policy - Individual rooms must be cancelled 48 hours prior to the 4:00pm check in the day of arrival. • Debit Card Policy - If the debit/credit card you are using for check-in is attached to a bank or checking account, a hold will be placed on the account for the full anticipated dollar amount to be owed to the Ho-Chunk Gaming Black River Falls Hotel, including estimated accidentals, through your date of check-out and such funds will not be released for up to 10 days from the date of check-out or longer at the discretion of YOUR financial institution. • No Show Policy - Any guest who does not cancel their reservation before the 48 hour deadline and does not show up to check into their room will be considered a "No Show". The guest will incur a $75.00 charge. Rooms assigned to the group lists that are not cancelled within this time period of YOUR financial institution. • No Smoking - A smoke removal fee of at least $75.00 will be assessed to your account if you smoke in a non-smoking room. • Quiet Time - Quiet time for the hotel is from 11:00pm to 7:00am. In addition to the charges mentioned here, any applicable federal, state, municipal or other taxes may apply. |
For More Information Contact:
Ho-Chunk Gaming Black River Falls
Hotel Department
W9010 Hwy 54 East
Black River Falls, WI 54615
(P) 800.657.4621 ext 66000
HCGBRF Hotel@ho-chunk.com
Ho-Chunk Gaming Black River Falls has the right to alter, change or cancel promotions at any time.
COFFEE SHOP - Closed until further notice
Offering quality coffee, teas, pastries and friendly service, our Coffee Shop is a great choice
for a quick pick me up. Located in the Hotel Lobby.
COFFEE SHOP HOURS OF OPERATION
OPEN 7 DAYS A WEEK 7am - 3pm
COFFEE SHOP MENU
| Regular Coffee - 12 oz. $1.50 | 16oz. $2.00 | 20oz. $2.50 |
| Cappuccino - 12 oz. $3.00 | 16oz. $3.50 | 20oz. $4.00 |
| Americano - 12 oz. $2.00 | 16oz. $2.50 | 20oz. $3.00 |
| Latte - 12 oz. $2.50 | 16oz. $3.50 | 20oz. $4.50 |
| Mocha - 12 oz. $2.75 | 16oz. $3.75 | 20oz. $4.75 |
| Chai Latte - 12 oz. $3.25 | 16oz. $3.75 | 20oz. $4.25 |
| Hot Tea - 12 oz. $1.50 | 16oz. $2.00 | 20oz. $2.50 |
| Frappe - Caramel $4.25 | Mocha $4.25 | Vanilla $4.25 |
| Ristretto | $2.00 | |
| Juices | $2.00 |
| Yogurt | $1.25 |
| Bagels | $1.00 |
| Muffins | $2.50 |
| Scones | $2.50 |
| Danishes | $2.50 |
| Cookies | $1.50 |
TRAIL ACCESS LIKE NEVER BEFORE
CLICK HERE TO DOWNLOAD THE ATV TRAIL MAP
The Jackson County ATV and Snowmobile trails will now lead you to food, fuel and fun like never before. With the completion of the connecting trail to Ho-Chunk Gaming Black River Falls, you can enjoy a wash bay, parking and a convenience store with fuel and snacks. Plus, when you're finished on the trail, keep the fun rolling with an overnight stay at Ho-Chunk Gaming Black River Falls. Take a minute to relax in our beautiful new hotel then head down to the gaming floor filled with over 750 Slots, Tablegames, Bingo and weekly weekend entertainment. Complete the fun with the convenience of great amenities including a Bistro, Poker Bar, Buffet, Coffee Shop and Sundry and you've got the perfect addition to your ATV and Snowmobile adventure.TRAIL RIDERS HOTEL PACKAGE
20% OFF YOUR ROOM | $20 REWARDS PLAY | $5 FUEL VOUCHERAny ATV or Snowmobile trail riders looking to stay at our hotel can take advantage of our hotel package including 20% off of their room, $20 Rewards Play and a $5 Fuel Voucher to be used at Whitetail Crossing. In order to receive this special package, guests must present a valid trail pass or ATV / Snowmobile registration upon hotel check in.
HOTEL INFORMATION
DINING
BLACK RIVER BISTRO - NOW OPEN
Offering quality food with quick, friendly service, Black River Bistro is a great choice for
a light snack or full meals. Order your favorite breakfast, lunch or dinner items any time
of the day. And for a real treat, try out our specialty coffee.
BISTRO HOURS OF OPERATION - SUBJECT TO CHANGE
MONDAY: 10:00AM - 3:00PM
TUESDAY: CLOSED
WEDNESDAY: CLOSED
THURSDAY: 10:00AM - 9:00PM
FRIDAY: 10:00AM - 9:00PM
SATURDAY: 9:00AM - 9:00PM
SUNDAY: 9:00AM - 3:00PM
BLACK RIVER BISTRO MENU
| Breakfast Classic | $8.99 |
| Breakfast Sandwich | $5.00 |
| Toast/English Muffin | $2.00 |
| The Gambler | $7.99 |
| Eggs (2) | $3.00 |
| Meat (Sausage, Ham, or Bacon) | $3.00 |
| Assorted Muffins | $3.00 |
| Bagel w/ Cream Cheese | $3.50 |
| Cold Cereal with Milk | $2.50 |
| Fresh Baked Dessert | $2.50 |
| Hamburger | $6.25 |
| Hamburger Basket | $8.25 |
| Cheeseburger | $7.25 |
| Cheeseburger Basket | $9.25 |
| Bacon Cheeseburger | $8.25 |
| Bacon Cheeseburger Basket | $10.25 |
| Extra Patty | $3.00 |
| BLT Basket | $8.50 |
| Prime Rib | $8.50 |
| Prime Rib Basket | $10.50 |
| Grilled Cheese | $4.25 |
| Grilled Cheese Basket | $6.25 |
| Grilled Ham & Cheese | $5.25 |
| Grilled Ham & Cheese Basket | $7.25 |
| Hot Dog | $3.50 |
| Hot Dog Basket | $5.50 |
| Chicken Strips | $6.50 |
| Chicken Strip Basket | $8.50 |
| Shrimp Basket | $8.00 |
| Fish Basket - 3 Piece | $10.00 |
| Onion Rings | $6.00 |
| Cheese Curds | $7.00 |
| French Fries | $4.50 |
| Nacho Supreme | $6.00 |
| Chili Cheese Fries | $6.00 |
POKER BAR - NOW OPEN
POKER BAR HOURS OF OPERATION
MONDAY: CLOSED
TUESDAY: CLOSED
WEDNESDAY: 2:00PM - 10:00PM
THURSDAY: 2:00PM - 10:00PM
FRIDAY-SATURDAY: 11:00AM - 2:30AM
SUNDAY: 11:00AM - 12:30AM
BLACK RIVER BISTRO • BUFFET (Closed) • POKER BAR
JACKPOT WINNERS
HOURS OF OPERATION
OPEN 7 DAYS A WEEK : 8AM - 2AMMISSION STATEMENT
As Executive Manager of HCG-Black River Falls & Tomah, it is my mission to provide
Leadership that will develop HCG-Black River Falls & Tomah into the region's premier gaming and
entertainment center. This will require that HCG-Black River Falls & Tomah have an atmosphere that
fosters a consistently high level of customer service and where ambassadors are focused on meeting the
needs of their customers both internal and external. We will do our very best to offer our guests a
place of fun, excitement and a place to escape or socialize. We will treat all who enter our doors with
dignity and respect.
Our guests will be treated with the newest gaming products while still being offered the most popular
games from year to year. We will ensure that our gamers are offered games of the highest integrity and
bring the best value to their gaming and entertainment experience.
FACILITY FACTS
Square feet of gaming: 38,000
Slot Machines: Over 700 reel, progressive, video & area wide
Table Games: Blackjack
Bill-changing kiosks/ATMs: 4
Parking lot space available
SHUTTLE / BUS GROUPS
WISCONSIN TOUR GROUPS
• AMBASSADOR TRAVEL | OSHKOSH | 920.236.7777
• B&B TRAVEL | GAYS MILLS | 608.872.2480
• CHIPS TOURS | BIG BEND | 262.993.8687
• DARCYS LLC | MARSHFIELD | 800.322.8687
• DEBS CASINO GETAWAY | FRANKLIN | 800.481.3497
• DIANE THEDE TOURS | SHAWANO | 715.523.9291
• DL TOURS | PORTAGE | 608.742.6495
• HD T&T | RACINE | 262.637.0812
• HIGHROLLERS | MILWAUKEE | 414.321.2849
• KIMS TOURS | BEAVER DAM | 920.887.2648
• KRUG TOURS | MEDFORD | 800.472.2338
• MARSHFIELD BUS | MARSHFIELD | 715.387.0101
• NICHOLS FIVE STAR | FOND DU LAC | 800.373.6456
• NORTHERN TOURS | TOMAHAWK | 715.453.6997
• PAT'S TRAVEL | GREEN BAY | 920.494.3277
• PERSONALIZED TOURS | FREDONIA | 800.225.0608
• TRAVEL SHOPPE | FALL RIVER | 800.793.3777
• ABLE TREK | REEDSBURG | 608.524.3021
MINNESOTA TOUR GROUPS
• BERNARDS COACH | CHATFIELD | 507.867.3410• CASINO GETAWAYS TOURS | ROSEVILLE | 651.488.1268
• CHARTER TRAVEL | WINONA | 800.841.4057
• NEIL THESING TOURS | LITTLE FALLS | 320.632.3699
• PHILIPPS BUS | WINONA | 507.454.5677
ILLINOIS TOUR GROUPS
• BERNIE ON THE GO | HUNTLEY | 847.669.0781• JOES B&J TOURS | ROCKFORD | 815.637.2117
INDIANA TOUR GROUPS
• ECLIPSE CHARTER | GARY | 219.938.9823SPECIALS
CONTACT
For more information please contact group sales representative Deb Pettibone.
PHONE: (800)-657-4621 ext. 24013
E-MAIL: deb.pettibone@ho-chunk.com
COMMUNITY INVOLVEMENT & SPONSORSHIPS
• MAY 23RD, 2017 Construction Update - Click here for press release.
• Nov. 13TH, 2013 Welcome Home Celebration - Click here for press release.
CAREER FAIR - JOIN A WINNING TEAM
MAY 14TH | 9AM - 1:30PM | BINGO HALL
Work can be fun when you work where the fun is! Visit Ho-Chunk Gaming Black River Falls and
Tomah Career Fair to receive an on the spot interview. A variety of positions are available
to fit your talent. All have great benefits and competitive pay. Permanent new hire
positions only. Please bring two forms of I.D. and Social Security Card. All applicants will
be subject to the Ho-Chunk Nation drug, alcohol and controlled substance policy.
BENEFITS WE OFFER
Vacation and Sick Leave, Health Insurance, Dental Insurance, Vision Insurance, 401K Plan,
Paid Holidays.
ON-SITE INTERVIEWS
FOOD AND BEVERAGEAll Positions
MAINTENANCE
Environmental Service Person, Pool/Groundskeeper
MARKETING
Valet
TABLE GAMES
Full & Part Time Blackjack Dealers
FINANCE BRF/TOMAH
Cage Cashier
SLOT DEPARTMENT
Slot Service Supervisor, Slot Technician I, Slot Technician II
SECURITY
Security Officers
HOTEL
Front Desk, Room Attendants
We want to ensure the proper safety factors are in place to #KEEPHOCHUNKSAFER for all of our guests
and employees so we may remain open. Upon opening we will take these steps to make your next visit
comfortable:
• Employee training programs on health and safety protocols.
• Medical and security on staff to assist guests who develop symptoms.
• Guests and employees, vaccinated and non-vaccinated, will need to wear masks.
• Gloves will be worn by employees who require them to do their jobs.
• Implementing the 6-foot distancing policies throughout our facility with floor guides and signs to
assist guests.
• A new slot machine layout to assist with social distancing.
• Slot machines and high-touch surfaces will be cleaned regularly throughout the day and deep
cleaned during closed hours.
• Hand sanitizer dispensers, touchless when possible, will be placed at entrances and high-traffic
contact areas.
• We have secured the services of ODM Madison to apply Zoono Microbe Shield, a surface sanitizer
lasting up to 30 days.
OPEN 7 DAYS A WEEK | 8AM-2AM
We have over 700 slot machines available to play.
For both your safety & health as well as our staff, we will not be offering valet services at this time.
Due to renewed growth of Covid-19 infections, all guests, vaccinated and non-vaccinated, must wear a mask while in the casino, hotel, or bingo.
No - All Ho-Chunk Gaming facilities will reopen as a non-smoking environment. There will be designated smoking areas outside of the facility.
For your safety, the Hotel pool, hot tub and fitness center remain closed at this time.
The Poker Bar and The Black River Bistro are now open. The Buffet will be closed until a later date. One beverage station will be open for complimentary drinks.
Yes, we plan to have at least one beverage station available with more at a later date.
Carry-ins are not allowed into the casino.
For safety, we are not accepting bus tours at this time.
Currently we do not have any entertaiment scheduled.
RESPONSIBLE GAMBLING
KEEPING IT FUN
Ho-Chunk Gaming Wisconsin advocates the American Gaming Association's message to "Keep it
Fun" while visiting any of our gaming establishments.
Whether you play slots, craps, blackjack, roulette or any other game in a casino, it is
important to remember that games of chance are based on random outcomes and always favor the
casino. These games of chance are a form or entertainment, at a price to you, the player.
Casino gaming should not be considered a way to make money.
Gambling has become an accepted part of America's mainstream culture, comparable to leisure
activities such as attending movies, athletic events and the theater. A large majority of
Americans who gamble do so recreationally without adverse consequences. However, for some,
gambling is no longer entertainment, becoming something they need to do rather than
something they want to do.
NEED HELP
Ho-Chunk Gaming Wisconsin offers the following options:
Our self exclusion program allows guests to exclude themselves from any Ho-Chunk Gaming
facility for a minimum of 12 months. To self exclude you will need to download and fill
out our self exclusion form and deliver to any Ho-Chunk Gaming Wisconsin location.
Click Here to
Download the Self Exclusion Document
Removal from our mailing list may be requested at any time be completeing a form at the
Rewards Club Booth. Please allow 3-4 weeks to stop receiving materials.
MORE HELP
If you need more assistance beyond what we offer please contact the Wisconsin Council on Problem Gambling.
24-Hour Helpline | 800.426.2535
Website | www.wi-problemgamblers.org
The Wisconsin Council on Problem Gambling has a 24-hour helpline that provides
information and referrals for gamblers, family members and concerned friends or
employers of gamblers who have financial, legal or other difficulties because of
gambling.
SELF-HELP INFORMATION
The Wisconsin Council on Problem Gambling can confidentially refer you to current
Self-Help Information (such as local meetings of Gamblers Anonymous and Gam-Anon),
Treatment Provider Referrals, Crisis Center Information, In-Patient Centers and many
other community resources.
For more information please visit the American Gaming Association website by clicking here.