Requirements necessary to visit
Must practice social distancing and stay 6 feet apart from other guests.
REWARDS CLUB
REWARDS CLUB MEMBERSHIP RULES
- Members must be 21 or older and present proper ID when applying.
- It is the responsibility of the cardholder to report any club card problems to a Player Registration representative or Slot Technician.
- It is the member's responsibility to properly insert the card into the card reader, and to make certain your name registers. Table game players must present their card to the Pit or Floor person.
- Valid ID is required when redeeming.
- Rewards club cards are non-transferrable.
- Rewards club benefits are reserved for active members only. Accounts with no activity in the past 13 months are deleted and all points are forfeited.
- All cards are property of the casino/bingo hall and must be returned upon request.
- Misuse of cards will result in cancellation of club membership and forfeiture of all points.
- Member use of the Rewards club card indicates acceptance of club conditions and rules.
- Each casino/bingo hall reserves the right to change or alter this promotion at any time.
- Each casino/bingo hall is not responsible for lost cards, or loss of slot points due to machine malfunction.
- All adjustments are at the discretion of management.
- Rules may vary with specific promotions.
MAILER OFFER RULES AND REGULATIONS
- Rewards Play Offers: Rewards Play will automatically be added to your account. May be redeemed one time only and must be used within the time frame listed. Rewards play will be available on the 1st, 9th, 17th and 25th of every month. Offers based on qualifying tiers.
- Hotel Offers: Valid for one night stay at Ho-Chunk Hotel Black River falls in Standard room and may be redeemed one time only. Reservations recommended. Must present this offer to redeem. One offer per person. No exceptions. No cash value. Must have a Rewards Club card and a valid photo I.D. to redeem. Offers based on qualifying tiers.
- Restaurant Offers: Valid at all food venues listed on coupons only. One time offer cannot be split. All participants must be 21 years of age or older. Gratuity not included. Offers do not work in conjunction with any other offers or discounts. Must have a Rewards Club card and valid photo I.D. to redeem. Offers based on qualifying tiers.
- All offers are valid only at Ho-Chunk Gaming Black River Falls. All offers cannot be combined with any other offer or discount. Non-Transferable. Ho-Chunk Gaming Black River Falls is not responsible for lost, stolen, damaged or altered offers are void. Management reserves the right to alter, withdraw or refuse service of this offer at any time without notice. All offers have no cash value. You must have a Rewards Club Card and valid photo ID to redeem all offers.
REWARDS CLUB STRUCTURE
NEW & FRIENDLYWe redefined the Rewards Club to provide a member friendly program that is easy to understand. A Rewards Club that will allow members to advance with ease to qualify for better benefits.
EASE OF THE PROGRAM
In simplest terms every point you earn within a six month period will determine what level of the new Rewards Club benefits you will qualify for. With a point defined as: 1 Point = $10 played while using Rewards Club card.
BENEFITS & OFFERS
Benefits will remain the same for 3 months vs. changing monthly. Rewards Play will be available on the 1st, 9th, 17th & 25th of every month, no longer exclusively on Mondays.
REWARDS CLUB TIERS & BENEFIT RANGE
TIER LEVELS
| TIER LEVEL NAMES | 3 MONTH POINT PERIOD |
| Triple Diamond | 50,000+ |
| Double Diamond | 25,000 - 49,999 |
| Diamond | 10,000 - 24,999 |
| Platinum | 5,000 - 9,999 |
| Gold | 2,500 - 4,999 |
| Silver Plus | 1,250 - 2,499 |
| Silver | 500 - 1,249 |
| Bronze | 50 - 499 |
| LEAD OFF MONTH | 3 MONTH BENEFIT PERIOD | 3 MONTH EVAL PERIOD |
| January | January - March | September - November |
| April | April - June | December - February |
| July | July - September | March - May |
| October | October - December | June - August |
MERCHANDISE
Reward Club Members please CLICK HERE to view the Ho-Chunk Gaming Wisconsin program. This is a View-Only site and you must place your order at the Rewards Club Desk at the casino.
JOIN THE CLUB THAT REWARDS YOUR PLAY!
PROMOTIONS
$29,000 IN CASH AND PRIZES | WEEKLY DRAWINGS
SATURDAYS IN MAY | 11AM - 11PM | TWELVE DAILY WINNERSENTRIES CAN ONLY BE EARNED THE DAY OF EACH DRAWING
The BEES are swarming at Ho-Chunk Gaming Black River Falls and it's because of our $29K Cash Swarm Giveaway! Now through May 28th, the Hive is Alive with weekly Cash and Rewards Play drawings! Be here every Saturday for your chance to win one of twelve freeBEE's given away each Saturday! Hourly drawings from 11am - 11pm. From hundreds of dollars in Rewards Play, to a share of $5,000 Cash...Every Saturday! Rewards Club members can claim ONE FREE ENTRY each Saturday between 8am - 10pm. Earn 25 and 50 slot points each Saturday to earn TWO EXTRA entries. Earn TWO MORE when you play the tables for at least one hour for each earned entry. Then hang at the Hive! You must be present to win your share of over $29K in Cash and Rewards Play at Ho-Chunk Gaming Black River Falls Cash Swarm every Saturday!
RECEIVE $10 REWARDS PLAY
WEDNESDAY | MAY 04 | 8AM - 11:59PMMay the 4th BEE with you at Ho-Chunk Gaming Black River Falls! BEE wearing your favorite Star Wars themed apparal on Wednesday, May 4th and receive $10 in Rewards Play!
EARN A FREE TOOL SET
TUESDAY | MAY 31 | 8AM - 11:59 | KIOSKBEE one of the first SIXTY Rewards Club members to earn 200 points and visit the Rewards Club Booth and receive a FREE Tool Set Gift.
WIN UP TO $20 REWARDS PLAY
SUNDAY | MAY 08 | 8AM - 11:59PM | KIOSKJust BEEcause we love MOM! All Moms get to play the Money Honey Mother's Day Kiosk Game for FREE one time on Mother's Day, May 8th, between 8am - 11:59pm for a chance to win between $10 - $20 in Rewards Play.
EARN $10 REWARDS PLAY
SUNDAYS | 8AM - 11:59PMAt Ho-Chunk Gaming Black River Falls we are giving a shout-out to our "not-so-senior" friends. Ho-Chunk Gaming Rewards Club members between the ages of 21 and 49 receive $10 Rewards Play after earning 10 points while playing slots.
RECEIVE $25 REWARDS PLAY
MONDAYS | 8AM - 11:59PMWe salute you. We thank you. And now through May at Ho-Chunk Gaming Black River Falls, we're offering veterans and active military personnel a gift of $25 in Rewards Play on Mondays. Just show proof of military status to claim your $25 Rewards Play offer. Our hotel is also offering a discount. Active and veteran military can stay at the Ho-Chunk Gaming Black River Falls Hotel for a discounted room rate $89 on standard rooms.
DOUBLE YOUR POINTS
TUESDAYS | 8AM - 11:59PMEarn 2x Points! Just be playing your favorite slots, from 8am - 11:59pm, and you will automatically earn DOUBLE your points.
EARN $10 REWARDS PLAY
WEDNESDAYS | 8AM - 11:59PMSeniors 50+ receive $10 Rewards Play after earning 10 points while playing slots.
WIN UP TO $100 REWARDS PLAY
THURSDAYS | 11AM - 11PM | HOT SEATSJoin the Swarm at Ho-Chunk Gaming Black River Falls and BEE one of TWENTY-FOUR Slot Hot Seat Winners to compete in What the Buzz? Hot Seat Trivia. Two Hot Seat Winners will be selected hourly to face off. BEE the first person to BUZZ in and answer the question correctly and win $100 Rewards Play! The other will receive $50 Rewards Play.
WIN UP TO $50 REWARDS PLAY
FRIDAYS IN MAY | 8AM - 11:59PM | HOT SEATSBEE one of Twelve Hot Seat Winners selected hourly every Friday in May and choose a Hive Five Card in pursuit of the Queen Bee. The card choosen will reveal a prize between $50 Rewards Play and $250 Rewards Play.
WIN UP TO $25 REWARDS PLAY
MAY 1 - 31 | PROMOTIONAnyone who is celebrating a birthday in May is invited to play our Birthday Kiosk Game one time, throughout May, for a chance to win up to $25 Rewards Play.
RECEIVE EXCLUSIVE TEXT OFFERS
TEXT "hochunkbrf" TO 2109850166By texting "hochunkbrf" to 2109850166 you will be entered into our Text Rewards program, where you will automatically receive an introductory offer of $10 Rewards Play. Then watch your mobile phone each month for even more valuable news, offers and promotions.
Must be 21 years or older to participate. 6 Msgs/Month. Reply STOP to cancel, HELP for help. Msg&data rates may apply. Ho-Chunk Gaming Reserves the right to cancel or alter offers at any time. Terms of Service and Privacy Policy.
RECEIVE EXCLUSIVE OFFERS AND NEWS
SIGN UP FOR OUR E-NEWSLETTERSign up for our E-Newsletter today to start receiving monthly Rewards Play offers, news on upcoming events, facility updates and promotions as well as exclusive offers!
Click HERE to Sign up!
Must be 21 years or older to play or attend shows. Ho-Chunk Gaming reserves the right to cancel or alter promotions at any time.
$29,000 GIVEAWAY
SATURDAY DRAWINGS | $7,450 EACH DAY
WIN UP TO $100 REWARDS PLAY WEEKLY
WIN UP TO $250 REWARDS PLAY WEEKLY
GAMING
SLOTS
OVER 650 OF YOUR FAVORITE SLOT MACHINES
Our 38,000 square foot gaming floor is home to a perfect assortment of over 650 slots,
including your classic favorites and exciting new releases. And because many of our slot
machines feature a multi-denomination option, ranging from one penny to $5.00, you can
pull up a seat at your favorite games and bet any amount you wish.
TABLE GAMES
BLACKJACKVoted "Most Friendly Dealers" since 2001 by Midwest Gaming and Travel Magazine, old pros and beginners alike feel at home while at our tables. Choose your game, pull up a seat and experience for yourself how our decade-long, award-winning dealers will turn your every visit into a great time.
TABLE GAMES HOURS OF OPERATION
WEDNESDAY - THURSDAY 2PM - 9PM
FRIDAY - SATURDAY 2PM - 11PM
BLACKJACK
1. All Blackjack tables are 6-deck shoe games.
2. Players are allowed to split two times, creating three hands.
3. Split Aces receive one additional card.
4. You may Double Down on any two cards except Blackjack.
5. In order to play two spots, double the minimum must be wagered on both spots.
6. Based on the number of players, table game supervisors may decide to extend the
hours of operation by one hour.
If you have any questions please ask your dealer.
BINGO
Enjoy hours of fun and the chance to pocket some big time cash at Ho-Chunk Gaming Black
River Falls Bingo. WIth multiple entry packet choices, electronic bingo, extra games,
progressives and promotions, you can mix and match your fun to suit your gaming
style.
BINGO HOURS OF OPERATION
Mondays - Wednesdays - Closed
Thursday - Saturday • Doors open at 4pm • Warm-ups 6pm • Early Bird 6:30pm • Regular
Session 7pm
Sunday • Doors open at 10am • Warm-ups Noon • Early Bird 12:30pm • Regular Session 1pm
BINGO SCHEDULE
Click here to Download our Current Calander
SUNDAYS - SENIOR CITIZEN MATINEE - SENIORS RECEIVE $5 OFF ENTRY PACK
MONDAYS - CLOSED
TUESDAYS - CLOSED
WEDNESDAYS - CLOSED
THURSDAYS - REGULAR SESSION - BRONZE PAYS $300
FRIDAYS - HALF PRICE SESSION - NO COMPS/NO COUPONS
SATURDAYS - HALF PRICE SESSION - NO COMPS/NO COUPONS
SLOTS • TABLE GAMES • BINGO
HOTEL
Just steps from our action packed gaming floor you will find the relaxation that you crave at Ho-Chunk Gaming Black River Falls Hotel.
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CASINO PACKAGE ADD-ON
ONGOING PROMOTION Add our $25 Casino Package to a regularly priced room and receive $50 Rewards Play TRAIL RIDERS PACKAGE 20% OFF ROOM | $20 REWARDS PLAY Any ATV or Snowmobile trail riders looking to stay at our hotel can take advantage of our new hotel package including 20% off of their room and $20 Rewards Play. In order to receive this special package, guests must present a valid trail pass or ATV / Snowmobile registration upon hotel check in. STAY AND PLAY PACKAGE STAY AT OUR HOTEL TO RECEIVE $10 REWARDS PLAY |
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In Room: Flat screen TV, desk, microwave, refrigerator, safe, and free
Wi-Fi (restrictions and other fees may apply).
Available Upon Request: Alarm clock, extra blankets, extra pillows, coffee maker, hair dryer, hangers, phone book, iron, ironing board, information binder. On-Site: Fitness center, pool and hot tub remain closed at this time for your safety. |
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ARRIVAL AND DEPARTURE TIME
Check-In: 4PM Check-Out: 11AM HOLDING A ROOM Credit card holds a room until 10:00pm. USE OF OFFERS Offers may not be copied, traded, reproduced, purchased or sold. No cash value. Must have a Rewards Club card and a valid photo I.D. to redeem. Taxes not included. 24-Hour Cancellation Policy Any reservation cancelled after 4:00pm CST the day before the guest's arrival will be charged the first night's stay plus any applicable taxes and fees. Any no-call no-show reservation will be charged their entire stay plus any applicable taxes and fees. Quiet Hours Quiet hours will be from 11:00pm - 6:00am Sunday through Thursday and 12:00am - 6:00am Friday and Saturday. Check-in Age The check-in age is 21+ years old or older on the day of check-in, no exceptions. We apologize for any inconveniences and thank you for your continued patronage. PETS POLICY Ho-Chunk Gaming Black River Falls does not allow Pets, ADA defined service animals are welcome in the hotel (must be registered with front desk prior to check-in). |
Hotel Safety Plan and Response to COVID-19Ho-Chunk Gaming Black River Falls Hotel is taking the Coronavirus very seriously and we are committed to being proactive. The health, welfare and safety of our guests and team members is our top priority. We are constantly monitoring COVID -19 and have implemented the following safety precautions to ensure you have a safe and comfortable visit:
Guest Rooms and Housekeeping:Unnecessary items have been removed from guest rooms, such as: decorative pillows, bed scarves, paper notepads, pens, hair dryers, and irons. Enhanced and thorough cleaning protocols have been implemented and guest rooms are not entered for 24 hours after check-out. To minimize contact, stayover housekeeping service has been eliminated. Linens and all touch points will be cleaned, with EPA approved chemicals, and implementation of procedures that allow us to step up our game in response to COVID-19. Please review the statements below and if any of these answers are yes, please DO NOT CONTINUE with your stay:
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For more information please contact the Ho-Chunk Gaming Black River Falls Hotel toll-free at (800)657-4621 ext. 66000.
ROOMS & SUITES
For more information call toll-free at (800)657-4621 ext. 66000.
NEW STANDARD ROOM
$139 SUNDAY - THURSDAY | $169 FRIDAY & SATURDAY
Available with two Queen Beds or a King Bed. Room includes Flat Screen TV,
Keurig Coffee/Tea Maker, Refrigerator, In-Room Safe, Iron w/ Ironing Board,
Blowdryer, Microwave, Alarm Clock, Wake-Up Calls, High-Speed Internet,
Air-Conditioning. Requestable items include Rollaway Bed and
Crib.
BOOK ROOM
BAY SUITE 1.5
$179 SUNDAY - THURSDAY | $189 FRIDAY & SATURDAY
The Bay Suite 1.5 includes Conference Space, Kitchenette, Waterfall Shower, (2)
Flat Screen TV, Keurig Coffee/Tea Maker, Refrigerator, In-Room Safe, Iron w/
Ironing Board, Steamer, Blowdryer, Microwave, Alarm Clock, Wake-Up Calls,
High-Speed Internet and Air-Conditioning. Requestable items including Rollaway
Bed and Crib.
BOOK ROOM
BAY SUITE 2
$209 SUNDAY - THURSDAY | $239 FRIDAY & SATURDAY
The Bay Suite 2 includes Bigger Conference Space, Kitchenette, Waterfall Shower,
Luxury Bath, (2) Flat Screen TV, Keurig Coffee/Tea Maker, Refrigerator, In-Room
Safe, Iron w/ Ironing Board, Steamer, Blowdryer, Microwave, Alarm Clock, Wake-Up
Calls, High-Speed Internet and Air-Conditioning. Requestable items including
Rollaway Bed and Crib.
BOOK ROOM
Meetings, weddings & other gatherings are handled by a staff of professionals committed to the success of your event.
BINGO HALL
Our beautiful Bingo Hall presents an impressive venue for any event and seats up to 600 people. We will be happy to arrange for any other requirements you may have.SERVICES & POLICIES
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Our team offers you personal service, taking you from
planning to departure, handling all the details with a smile; we will help
coordinate your event in our Bingo Hall. Here are some of
the services that we can provide for you: • Audio/Visual - We offer audio and visual needs which include built in screens and projectors as well as a full sound system. • Dining - Our facility offers delicious food and snack options at our Bistro and Bar. • Hotel Room Block - Need more than just a meeting space? Contact us to book your hotel stay. • Internet - We offer free Wi-Fi services in most areas of our hotel and convention center. • Security - On-site security and EMT services are available 24 hours a day. All numbers are approximate and represent the most comfortable seating arrangements possible. |
The list of policies and procedures is not designed to
be a full account of all of the facility's policies and procedures. For more
information on policies or procedures please contact your Group Sales
Representative.BINGO HALL• Alcohol Guidelines - Under no circumstances will anyone under the age of 21 years be served alcohol on the premises. All alcoholic beverages served at your event must be purchased from the Food and Beverage Department.• Audio/Visual - Groups are allowed to bring in their own audio visual equipment; if the group requests assistance with the setup or tuning of their personal equipment, a fee of $25.00 per hour will be assessed. A minimum charge of one hour will be applied. All audio and visual equipment supplied by the Ho-Chunk Gaming Black River Falls facility will be charged at the published rates. • Catering - A final guest count must be received fourteen (14) calendar days prior to your event. You will be charged for the number of guaranteed guests or the number of guests actually served which ever number is greater. If we do not receive your guaranteed guest count by the deadline, your original estimated guest count will become your guaranteed guest count. We will be prepared to serve 5% over the guaranteed count. A 20% service charge and 5.5% tax apply to all food and beverage selections. • Cancellation - If you cancel the event or proposal, or if the facility cancels the event or proposal, because you have violated the agreement, the hotel will be entitled to any liquidated damages. A 25% cancellation fee for meeting room charges and audio/visual equipment as well as a 50% cancellation fee for catering will be charged if you cancel within two weeks, fourteen (14) calendar days, of your convention. A 50% cancellation fee for meeting room charges and audio/visual equipment as well as a 100% cancellation fee for catering will be charged if you cancel within a week, seven (7) calendar days, of your convention. • Changes - There will be a service charge of $100.00 for last minute changes for either catering or meeting room set up. Stated deadlines will be strictly adhered to. • Damages - The group will be responsible for all damages to the Nation's property. Including without limitation, all hotel rooms, convention spaces, equipment, and to persons, including third persons, including third parties, that occur as a result of the group, its guests, invitees, or agents, arising out of or connected with the event. • Decorations/Displays - All decorations and displays must be approved by the Group Sales Representative/Manager fourteen (14) days prior to your event. All decorations which have not met approval will be removed at the group's expense. • Entertainment Guidelines - All entertainment must conclude in the Bingo Hall at midnight. Equipment must be set up and ready 2 hours prior to the start of the scheduled event and must be removed 2 hours after the conclusions of the event entertainment. • Event Schedule - All times must be strictly adhered to. Events that go past their stated time will be assessed a fee of $100.00 per hour. • Food/Beverages - All food and beverages, including alcoholic beverages, consumed at the event, must be purchased through the Ho-Chunk Gaming Black River Falls facility. The only exception would be special "theme" goods such as wedding cakes. Approval to bring any such items onto the premises at the discretion of the Nation. In the event the food is allowed to leave the premises, a charge may be applied. • Labor Charge - A labor charge of $50.00 will be applied to all events with 25 or fewer guaranteed guests. • Payments - Unless credit has been established in advance; payment of the entire estimated balance due must be made in cash, by certified/bank check or credit card at least three (3) days prior to the event. If the full payment has not been received, the hotel may terminate the contract and retain all or part of your deposit. If Ho-Chunk Gaming Black River Falls incurs expenses in the collecting of any amounts due, you must pay those expenses. • Pets - Service pets only are allowed. Any use of pets for any other means will require the approval of the Group Sales Manager, the Executive Hotel Manager, and the Executive Casino Manager. • Proposals - Prices stated in proposals are subject to change to meet unforeseen cost increases for commodities, labor and taxes. In the event of cost increases, the facility may make reasonable substitutions. • Taxes - Taxes will be applied to all hotel, catering, audio visual, and beverages (including alcohol) at a rate of 5.5%. Groups who are tax exempt must provide a tax exempt certificate at the time of signing the proposal. • Vehicles - Vehicles are permitted on premises. For additional information about any applicable needs, requests, and fees please contact your Group Sales Representative. • Weapons/Fire Arms - Groups that are requesting to have on property, any weapons or fire arms, must contact the Group Sales Representative for more details. HOTEL• Check-In - Check in time is 4pm. Any check in time prior to 4pm may be subject to additional charges.• Check-Out - Check out time is 11am. There may be additional charges for guests to stay past the posted check out time. • Payment Types - Payments are accepted as cash or credit card. • Cancellation Policy - Individual rooms must be cancelled 48 hours prior to the 4:00pm check in the day of arrival. • Debit Card Policy - If the debit/credit card you are using for check-in is attached to a bank or checking account, a hold will be placed on the account for the full anticipated dollar amount to be owed to the Ho-Chunk Gaming Black River Falls Hotel, including estimated accidentals, through your date of check-out and such funds will not be released for up to 10 days from the date of check-out or longer at the discretion of YOUR financial institution. • No Show Policy - Any guest who does not cancel their reservation before the 48 hour deadline and does not show up to check into their room will be considered a "No Show". The guest will incur a $75.00 charge. Rooms assigned to the group lists that are not cancelled within this time period of YOUR financial institution. • No Smoking - A smoke removal fee of at least $75.00 will be assessed to your account if you smoke in a non-smoking room. • Quiet Time - Quiet time for the hotel is from 11:00pm to 7:00am. In addition to the charges mentioned here, any applicable federal, state, municipal or other taxes may apply. |
For More Information Contact:
Ho-Chunk Gaming Black River Falls
Hotel Department
W9010 Hwy 54 East
Black River Falls, WI 54615
(P) 800.657.4621 ext 66000
HCGBRF Hotel@ho-chunk.com
Ho-Chunk Gaming Black River Falls has the right to alter, change or cancel promotions at any time.
COFFEE SHOP - Closed until further notice
Offering quality coffee, teas, pastries and friendly service, our Coffee Shop is a great choice
for a quick pick me up. Located in the Hotel Lobby.
COFFEE SHOP HOURS OF OPERATION
OPEN 7 DAYS A WEEK 7am - 3pm
COFFEE SHOP MENU
| Regular Coffee - 12 oz. $1.50 | 16oz. $2.00 | 20oz. $2.50 |
| Cappuccino - 12 oz. $3.00 | 16oz. $3.50 | 20oz. $4.00 |
| Americano - 12 oz. $2.00 | 16oz. $2.50 | 20oz. $3.00 |
| Latte - 12 oz. $2.50 | 16oz. $3.50 | 20oz. $4.50 |
| Mocha - 12 oz. $2.75 | 16oz. $3.75 | 20oz. $4.75 |
| Chai Latte - 12 oz. $3.25 | 16oz. $3.75 | 20oz. $4.25 |
| Hot Tea - 12 oz. $1.50 | 16oz. $2.00 | 20oz. $2.50 |
| Frappe - Caramel $4.25 | Mocha $4.25 | Vanilla $4.25 |
| Ristretto | $2.00 | |
| Juices | $2.00 |
| Yogurt | $1.25 |
| Bagels | $1.00 |
| Muffins | $2.50 |
| Scones | $2.50 |
| Danishes | $2.50 |
| Cookies | $1.50 |
TRAIL ACCESS LIKE NEVER BEFORE
CLICK HERE TO DOWNLOAD THE ATV TRAIL MAP
The Jackson County ATV and Snowmobile trails will now lead you to food, fuel and fun like never before. With the completion of the connecting trail to Ho-Chunk Gaming Black River Falls, you can enjoy a wash bay, parking and a convenience store with fuel and snacks. Plus, when you're finished on the trail, keep the fun rolling with an overnight stay at Ho-Chunk Gaming Black River Falls. Take a minute to relax in our beautiful new hotel then head down to the gaming floor filled with over 750 Slots, Tablegames, Bingo and weekly weekend entertainment. Complete the fun with the convenience of great amenities including a Bistro, Poker Bar, Buffet, Coffee Shop and Sundry and you've got the perfect addition to your ATV and Snowmobile adventure.TRAIL RIDERS HOTEL PACKAGE
20% OFF YOUR ROOM | $20 REWARDS PLAY | $5 FUEL VOUCHERAny ATV or Snowmobile trail riders looking to stay at our hotel can take advantage of our hotel package including 20% off of their room, $20 Rewards Play and a $5 Fuel Voucher to be used at Whitetail Crossing. In order to receive this special package, guests must present a valid trail pass or ATV / Snowmobile registration upon hotel check in.
HOTEL INFORMATION
DINING
BLACK RIVER BISTRO - NOW OPEN
Offering quality food with quick, friendly service, Black River Bistro is a great choice for
a light snack or full meals. Order your favorite breakfast, lunch or dinner items any time
of the day. And for a real treat, try out our specialty coffee.
BISTRO HOURS OF OPERATION - SUBJECT TO CHANGE
MONDAY: 10:00AM - 3:00PM
TUESDAY: CLOSED
WEDNESDAY: 10:00AM - 3:00PM
THURSDAY: 10:00AM - 9:00PM
FRIDAY: 10:00AM - 9:00PM
SATURDAY: 2:00PM - 9:00PM
SUNDAY: 9:00AM - 3:00PM
BLACK RIVER BISTRO MENU
| Breakfast Classic | $8.99 |
| Breakfast Sandwich | $5.00 |
| Toast/English Muffin | $2.00 |
| The Gambler | $7.99 |
| Eggs (2) | $3.00 |
| Meat (Sausage, Ham, or Bacon) | $3.00 |
| Assorted Muffins | $3.00 |
| Bagel w/ Cream Cheese | $3.50 |
| Cold Cereal with Milk | $2.50 |
| Fresh Baked Dessert | $2.50 |
| Hamburger | $6.25 |
| Hamburger Basket | $8.25 |
| Cheeseburger | $7.25 |
| Cheeseburger Basket | $9.25 |
| Bacon Cheeseburger | $8.25 |
| Bacon Cheeseburger Basket | $10.25 |
| Extra Patty | $3.00 |
| BLT Basket | $8.50 |
| Prime Rib | $8.50 |
| Prime Rib Basket | $10.50 |
| Grilled Cheese | $4.25 |
| Grilled Cheese Basket | $6.25 |
| Grilled Ham & Cheese | $5.25 |
| Grilled Ham & Cheese Basket | $7.25 |
| Hot Dog | $3.50 |
| Hot Dog Basket | $5.50 |
| Chicken Strips | $6.50 |
| Chicken Strip Basket | $8.50 |
| Shrimp Basket | $8.00 |
| Fish Basket - 3 Piece | $10.00 |
| Onion Rings | $6.00 |
| Cheese Curds | $7.00 |
| French Fries | $4.50 |
| Nacho Supreme | $6.00 |
| Chili Cheese Fries | $6.00 |
POKER BAR - NOW OPEN
POKER BAR HOURS OF OPERATION
MONDAY: CLOSED
TUESDAY: CLOSED
WEDNESDAY: 2:00PM - 10:00PM
THURSDAY: 2:00PM - 10:00PM
FRIDAY-SATURDAY: 11:00AM - 2:30AM
SUNDAY: 11:00AM - 12:00AM
BLACK RIVER BISTRO • BUFFET (Closed) • POKER BAR
JACKPOT WINNERS
HOURS OF OPERATION
OPEN 7 DAYS A WEEK : 8AM - 2AMMISSION STATEMENT
As Executive Manager of HCG-Black River Falls & Tomah, it is my mission to provide
Leadership that will develop HCG-Black River Falls & Tomah into the region's premier gaming and
entertainment center. This will require that HCG-Black River Falls & Tomah have an atmosphere that
fosters a consistently high level of customer service and where ambassadors are focused on meeting the
needs of their customers both internal and external. We will do our very best to offer our guests a
place of fun, excitement and a place to escape or socialize. We will treat all who enter our doors with
dignity and respect.
Our guests will be treated with the newest gaming products while still being offered the most popular
games from year to year. We will ensure that our gamers are offered games of the highest integrity and
bring the best value to their gaming and entertainment experience.
FACILITY FACTS
Square feet of gaming: 38,000
Slot Machines: Over 650 reel, progressive, video & area wide
Table Games: Blackjack
Bill-changing kiosks/ATMs: 4
Parking lot space available
SHUTTLE / BUS GROUPS
WISCONSIN TOUR GROUPS
• ABLE TREK | REEDSBURG | 608.524.3021
• AMBASSADOR TRAVEL | OSHKOSH | 920.236.7777
• B&B TRAVEL | GAYS MILLS | 608.375.3130
• BERNARDS | EAU CLAIRE | 715.832.7159
• DARCYS LLC | MARSHFIELD | 800.322.8687
• DEBS CASINO GETAWAY | FRANKLIN | 414.329.8888
• GOLD STAR TOURS | FOND DU LAC | 800.236.0673
• HAPPY TIME TOURS | WEST ALLIS | 414.867.2727
• HIGHROLLERS | MILWAUKEE | 414.266.4400
• KIMS TOURS | BEAVER DAM | 800.238.1088
• KRUG TOURS | MEDFORD | 715.748.3194
• NORTHERN TOURS | TOMAHAWK | 715.453.6997
• TRAVEL SHOPPE | FALL RIVER | 800.793.3777
MINNESOTA TOUR GROUPS
• BERNARDS COACH | CHATFIELD | 507.867.3739• CASINO GETAWAYS TOURS | ROSEVILLE | 651.592.5770
• CHARTER TRAVEL | WINONA | 608.385.4473
• NEIL THESING TOURS | ST. JOSEPH | 320.632.3699
ILLINOIS TOUR GROUPS
• BERNIE ON THE GO | HUNTLEY | 847.669.0781• B&J TOURS | ROCKFORD | 815.637.2117
SPECIALS
CONTACT
For more information please contact group sales representative Deb Pettibone.
PHONE: (800)-657-4621 ext. 24013
E-MAIL: deb.pettibone@ho-chunk.com
CAREER FAIR - JOIN A WINNING TEAM
JUNE 1 | 3PM - 7PM | BINGO HALL
Work can be fun when you work where the fun is! We are looking for 'Energetic, Positive-Minded' Team Members who have a strong customer focus and are willing to provide our guests with outstanding customer service experiences. If this sounds like you, we invite you to stop out to Ho-Chunk Gaming Black River Falls on June 1st between 3pm - 7pm to receive an on the spot interview. We have a variety of positions to fit your talent. All have great benefits and competitive pay. Please bring two forms of I.D. and Social Security Card. All applicants will be subject to the Ho-Chunk Nation drug, alcohol and controlled substance policy.
BENEFITS WE OFFER
Paid Time Off (PTO), Health Insurance, Dental Insurance, Vision Insurance, 401K Plan,
Paid Holidays.
ON-SITE INTERVIEWS
FOOD AND BEVERAGE BRFBeverage Server, Bartender, Dishwasher, Production Cook, Sous Chef, Lead Cook, Restaurant & Beverage Service Supervisor
MAINTENANCE BRF/TOMAH
Facilities Person Tomah, Environmental Service Person BRF, Maintenance Specialist BRF, Lead Maintenance/Pool Technician BRF
MARKETING BRF
Promotions Host-Hostess BRF, Promotions Shift Supervisor BRF
CAGE BRF/TOMAH
Cage Cashier BRF/TOMAH, Cage Shift Supervisor BRF/TOMAH, Count Associate, BRF/TOMAH
FINANCE BRF
Revenue Auditor
SLOT DEPARTMENT BRF/TOMAH
Slot Service Supervisor BRF, Slot Technician I BRF, Slot Technician II BRF/TOMAH
SECURITY BRF/TOMAH
Security Officers BRF/TOMAH
HOTEL BRF
Guest Service Representative, Room Attendant, Night Auditor
BINGO BRF
Floor Clerk, Banker/Cashier, Sales Supervisor
SURVEILLANCE BRF
Surveillance Agent
We want to ensure the proper safety factors are in place to #KEEPHOCHUNKSAFER for all of our guests
and employees so we may remain open. Upon opening we will take these steps to make your next visit
comfortable:
• Employee training programs on health and safety protocols.
• Medical and security on staff to assist guests who develop symptoms.
• Gloves will be worn by employees who require them to do their jobs.
• Implementing the 6-foot distancing policies throughout our facility with floor guides and signs to
assist guests.
• A new slot machine layout to assist with social distancing.
• Slot machines and high-touch surfaces will be cleaned regularly throughout the day and deep
cleaned during closed hours.
• Hand sanitizer dispensers, touchless when possible, will be placed at entrances and high-traffic
contact areas.
• We have secured the services of ODM Madison to apply Zoono Microbe Shield, a surface sanitizer
lasting up to 30 days.
OPEN 7 DAYS A WEEK | 8AM-2AM
We have over 650 slot machines available to play.
For both your safety & health as well as our staff, we will not be offering valet services at this time.
Although guests are not required to wear masks in our facilities, it is recommended.
No - All Ho-Chunk Gaming facilities will reopen as a non-smoking environment. There will be designated smoking areas outside of the facility.
For your safety, the Hotel pool, hot tub and fitness center remain closed at this time.
The Poker Bar and The Black River Bistro are now open. The Buffet will be closed until a later date. One beverage station will be open for complimentary drinks.
Yes, we plan to have at least one beverage station available with more at a later date.
Carry-ins are not allowed into the casino.
Yes. For more information please contact the Group Sales Representative at (800)657-4621 Ext. 24013.
Currently we do not have any entertaiment scheduled.
RESPONSIBLE GAMBLING
KEEPING IT FUN
Ho-Chunk Gaming Wisconsin advocates the American Gaming Association's message to "Keep it
Fun" while visiting any of our gaming establishments.
Whether you play slots, craps, blackjack, roulette or any other game in a casino, it is
important to remember that games of chance are based on random outcomes and always favor the
casino. These games of chance are a form or entertainment, at a price to you, the player.
Casino gaming should not be considered a way to make money.
Gambling has become an accepted part of America's mainstream culture, comparable to leisure
activities such as attending movies, athletic events and the theater. A large majority of
Americans who gamble do so recreationally without adverse consequences. However, for some,
gambling is no longer entertainment, becoming something they need to do rather than
something they want to do.
NEED HELP
Ho-Chunk Gaming Wisconsin offers the following options:
Our self exclusion program allows guests to exclude themselves from any Ho-Chunk Gaming
facility for a minimum of 12 months. To self exclude you will need to download and fill
out our self exclusion form and deliver to any Ho-Chunk Gaming Wisconsin location.
Click Here to
Download the Self Exclusion Document
Removal from our mailing list may be requested at any time be completeing a form at the
Rewards Club Booth. Please allow 3-4 weeks to stop receiving materials.
MORE HELP
If you need more assistance beyond what we offer please contact the Wisconsin Council on Problem Gambling.
24-Hour Helpline | 800.426.2535
Website | www.wi-problemgamblers.org
The Wisconsin Council on Problem Gambling has a 24-hour helpline that provides
information and referrals for gamblers, family members and concerned friends or
employers of gamblers who have financial, legal or other difficulties because of
gambling.
SELF-HELP INFORMATION
The Wisconsin Council on Problem Gambling can confidentially refer you to current
Self-Help Information (such as local meetings of Gamblers Anonymous and Gam-Anon),
Treatment Provider Referrals, Crisis Center Information, In-Patient Centers and many
other community resources.
For more information please visit the American Gaming Association website by clicking here.